Private Landlords & Letting Agents
Independent support that helps you resolve damp and mould issues quickly, safely and with fewer tenant complaints.
Damp and mould problems can place landlords and letting agents under significant pressure. Tenants expect prompt action, insurers expect evidence and property owners need solutions that are practical, safe and cost effective. We provide independent damp and mould services designed specifically for rented properties, helping you diagnose issues clearly, carry out only the required work and maintain long term property health.
Whether you manage one flat or a portfolio of hundreds, our structured, transparent approach helps you reduce repeat visits, avoid disputes and protect the condition of your properties.
Why Landlords Choose Us
Independent surveys trusted by tenants
Our surveys are not linked to selling treatments or repairs. This independence is one of the biggest reasons landlords choose us. Tenants trust the findings because they are based entirely on evidence rather than sales. This helps to reduce tension, build trust and show that you are acting responsibly.
Clear reports suitable for insurers and case management
The report you receive includes photographs, moisture readings, thermal imaging where relevant and a full explanation of the cause. Findings are written in plain English, making the report easy for tenants, insurers, property managers and contractors to understand.
Fast attendance for urgent issues
When tenants raise concerns, speed matters. We prioritise quick attendance and clear communication so you can take action without delay. For letting agents, this reduces complaint escalation and improves service levels for landlords.
Safe treatment for occupied homes
Our mould treatment is COSH free. Tenants do not need to leave the home and there are no harsh fumes. This makes our service ideal for HMOs, student accommodation and properties with vulnerable occupants.
Fewer repeat complaints
We diagnose the root cause and provide targeted repairs that stop mould from returning. This reduces recurrent maintenance requests and improves long term tenant satisfaction.
Support for agents managing multiple properties
We can arrange appointments directly with tenants, coordinate access and provide consistent reporting across your entire portfolio.
Services Designed for Rental Properties
Independent Damp and Mould Surveys
We assess the problem carefully using moisture readings, thermal imaging and ventilation checks. This stage identifies whether the cause is condensation, a leak, poor airflow or structural issues.
Non-invasive and invasive investigations
Where deeper inspection is required, we can investigate behind surfaces to confirm hidden leaks or structural defects.
Mould removal and treatment
Our COSH free treatment removes mould safely and treats the area to reduce regrowth. This is suitable for all types of rental properties.
Root cause repair service
We carry out the repairs recommended in the survey such as improving ventilation, fixing leaks, reinstating plaster or resolving external defects.
PRV testing for reassurance
If needed, we can provide air and surface testing after treatment to confirm that the property is safe for tenants.
Portfolio support
We work with individual landlords as well as agents and property managers responsible for large volumes of tenanted homes.
What You Receive
How We Help You Manage Your Properties
Reduce disputes and improve tenant relationships
Independent findings build confidence and reduce suspicion. Tenants are more willing to cooperate when the assessment is clearly unbiased.
Avoid unnecessary spending
Only the repairs that your survey identifies as responsible for the issue are recommended. This supports cost control and protects landlords from over treatment.
Support compliance and documentation
Reports help demonstrate that you have responded reasonably to tenant concerns and acted using professional guidance.
Protect building fabric
By addressing the underlying cause, you prevent long term deterioration of plaster, flooring, timber and structural elements.
Improve operational efficiency
Letting agents benefit from clear processes, reduced callbacks and fewer emergency maintenance visits.
Working in Tenanted Homes
We understand the importance of working respectfully and carefully in rented properties.
Our team:
- Communicates clearly with tenants,
- Works around resident schedules where possible,
- Explains findings in calm, simple language,
- Avoids judgement and blame,
- Uses safe methods that do not disrupt daily life.
We can also liaise directly with tenants to arrange appointments, which saves significant time for letting agents and landlords.
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A Realistic Example
A tenant reports mould in a bedroom despite previous cosmetic cleaning. Our surveyor attends promptly and identifies cold bridging caused by missing insulation and poor ventilation.
We treat the mould safely, install an upgraded extractor fan, address the cold spot and provide simple advice for managing humidity.
The tenant feels listened to and reassured, and the landlord no longer receives repeated complaints.
FAQs
Not always. We can arrange access directly with them if permission is given.
No. Our treatment is safe for occupied homes.
Yes. Portfolio pricing is available for letting agents and landlords with several properties.
Need professional support with a damp or mould issue in a rental property?
What Our Clients Say
Don't just take our word for it - hear from homeowners, housing associations, and property managers we've helped.
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