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“I had a call from our disrepair contractor. I sent them your surveys to quote from. They wanted me to pass on their
thanks, as your surveys are very high quality and have all the information needed. This makes their job easier,
compared to other reports they receive.”
Lee Madden
Damp, Mould & Disrepair Team
“We worked closely with JAG on an Ombudsman level case. JAG carried out the initial damp and mould survey, which
allowed our contractor to carry out root cause remedial works. We found that the resident was still suffering with a cough,
carrying out a post inspection survey, air test and the use of IoT sensor data, JAG helped us identify potential issues. We
were then able to educate and support our residents and satisfy the Ombudsman.”
Michael Ryan
Assistant Director of Property and Estate Services
"We have worked with JAG over an 18-month period, in the build-up to Awaab’s Law. JAG and James’ knowledge and input were invaluable. We are all learning every day, and having JAG as our damp and mould partner has made a difference to how we look at damp and mould when it comes to our homes and prioritising our residents’ health.”
Lisa Turner
Head of Repair Operations - Peabody
