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Safe, specialist damp and mould services designed for vulnerable residents and regulated environments.

Care homes, supported living facilities and assisted accommodation require a different level of attention when it comes to damp and mould. Residents may have respiratory sensitivities, weakened immune systems or health conditions that make them more susceptible to airborne spores. Rooms need to remain safe, hygienic and compliant. Disruption must be minimal and communication must be calm, respectful and clear.

We provide a full damp and mould service tailored specifically for care settings. Our COSH free treatment solutions are safe around elderly residents, our surveyors are trained to work discreetly in sensitive environments and our reports support compliance with CQC expectations and property management responsibilities.

care homes

Why Care Homes Choose Us

Safe for vulnerable residents

Our mould removal products are non toxic, which means they can be used in occupied homes, dementia care rooms, supported living facilities and environments where residents may be medically vulnerable. The solution is gentle but effective, safe for people with respiratory issues.

Minimal disruption

We work quietly and efficiently, keeping noise and disturbance low. Rooms can usually be used again shortly after treatment.

Clear reporting for compliance

Reports include photos, readings and clear recommendations. They support CQC expectations around property safety, hygiene standards and prompt response to environmental concerns.

Independent findings

Our surveys are not tied to selling treatments or repairs. Care managers, property teams and senior leadership can rely on our findings to plan maintenance confidently, knowing advice is based on evidence.

Suitable for high risk and high dependency areas

We work in bedrooms, bathrooms, communal lounges, corridors and any areas where damp or mould may occur. Our safe methodology is ideal for spaces where residents spend long periods or sleep.

Reliable communication and professionalism

Our surveyors and technicians are trained to communicate respectfully with residents and staff. They provide simple explanations and maintain professionalism throughout the visit.

Services for Care Homes and Assisted Living

We offer a complete service that addresses both immediate concerns and long term property health.

Independent Damp and Mould Surveys

We assess moisture levels, humidity, ventilation performance, thermal patterns and building fabric issues to identify the cause of mould or damp.

Mould removal and COSH free treatment

Safe treatment that removes mould while protecting residents. No harsh chemicals and no need for PPE or evacuation.

Root cause repair service

Repairs recommended directly from the survey, such as correcting ventilation, repairing leaks, reinstating plaster, addressing cold spots or fixing external defects.

PRV testing for reassurance

Air and surface tests can confirm a room is safe to reoccupy, offering valuable reassurance for care managers and families.

High-volume support for multi-room facilities

We can attend multiple rooms during the same visit, ideal for larger care homes or supported accommodation blocks.

Access management

We work closely with staff to plan visits at suitable times, avoiding medication rounds, meal times or resident routines where necessary.

A Safe, Structured Approach

Care environments require predictable processes and minimal disruption. Our approach reflects this need.

Assessment and planning

We coordinate with management to schedule work at appropriate times. Sensitive resident information is respected at all times.

Survey and diagnosis

We carry out a full investigation using moisture meters, thermal imaging, humidity readings and ventilation assessments.

Treatment using COSH free products

Our safe formulation removes mould and treats the affected surfaces without creating fumes or unsafe conditions.

Repairs where required

We complete only the repairs identified as necessary in the survey, ensuring rooms are restored to a healthy condition.

PRV testing for final verification

If requested, we provide confirmation that the area meets safe standards for reoccupation.

Advice and guidance

We offer simple, practical advice for maintaining safer environments such as ventilation improvements or moisture management tips.

Benefits for Care Environments

Improved safety for residents

Air quality is essential in settings where people may spend most of their day inside.

Reduced risk for providers

Independent reporting supports compliance and protects against inconsistent contractor advice.

Better hygiene standards

Safe treatment methods maintain clean, healthy spaces.

Long term stability

Root cause repairs reduce property deterioration and repeated issues.

Reassurance for families and staff

Clear communication helps everyone feel confident that the environment is safe.

FAQs

Do residents need to leave the room during treatment?

No. Our treatment is safe to use in occupied homes. Some residents may prefer to step out temporarily, but it is not required for safety.

Can you work around medication or care schedules?

Yes. We plan visits closely with staff to avoid disruption.

Is the treatment suitable for residents with dementia?

Yes. It is non toxic and does not produce strong smells or visual changes that may cause distress.

Can you handle multiple rooms in one visit?

Yes. We can support both small and large facilities.

Need safe, specialist support for your care home. Book a survey or speak to our Care Environment Team today.

What Our Clients Say

Don't just take our word for it - hear from homeowners, housing associations, and property managers we've helped.

"Excellent service from start to finish. The surveyor was thorough and explained everything clearly. The mould treatment has completely resolved our issues and the team were professional throughout."
Sarah Johnson
Homeowner, London
"We've worked with JAG on multiple social housing properties. Their reports are detailed, their pricing is fair, and their work is always to a high standard. Highly recommended."
Mark Thompson
Housing Manager
"Quick response, competitive pricing, and excellent workmanship. The damp issue in my rental property was sorted efficiently with minimal disruption to my tenants."
Emma Williams
Private Landlord, Manchester

Fully Accredited & Trusted

IICRC
CHAS
Dewpoint
POS