Trusted by leading organisations across housing, commercial & public sectors.
Legal Disrepair Surveys
We provide independent Legal Disrepair Surveys for housing providers, supporting legal and compliance processes with clear, professional reporting.
Our team of highly experienced and qualified surveyors are dedicated to providing independent and concise expert witness reports, identifying remedial repairs and defects which may fall under the Landlord and Tenant Act 1985 (section 11), Homes (fitness for human habitation) act 2018 and Awaab's law 2025, within residential properties, to aid the early settlement of legal disrepair claims.
Each report complies with CPR part 35, inclusive of scott scheduling to ensure court compliance and promote fairness, efficiency and reliability.
Scott schedules can be formulated to a specific schedule of rates (SORS), which can be utilised to raise an immediate work instruction to your contractor.
Disrepair cases arise when issues have escalated — often following repeated complaints, failed repairs or prolonged tenant dissatisfaction. In these situations, accurate and impartial assessment is essential.

The Challenges You’re Facing
Housing providers and property teams often deal with:

Escalating tenant complaints
Legal claims and solicitor involvement
Pressure to provide evidence and documentation
Unclear responsibility for the issue
The need to act quickly while remaining compliant
Without a clear assessment, these cases can become costly and difficult to resolve.
Independent, Defensible Reporting

As specialists, we provide structured reporting that clearly outlines:
- Review the Letter of Claim
- The extent of the defect(s)
- Relevant responsibility factors
- Practical recommendations for resolution
Our reports are designed to support:
- Internal decision-making
- Legal processes
- Compliance requirements
Supporting Housing Providers at Scale
We work with housing providers who need:
Independent surveys across multiple cases
Consistent, professional reporting
A reliable partner to support disrepair workloads
Our Core Services
Disrepair work is supported by our wider services, including:
Damp & Mould Surveys
Air Quality & Surface Testing
Commercial Leak Detection
Water Restoration
When to Instruct JAG

Active or incoming disrepair cases
Escalated tenant complaints
Requirement for independent verification
Pressure from legal or compliance teams
Suitable for compliance, legal and insurance use.
JAG operates within recognised quality, technical and procurement frameworks. Our reports are written to evidential standard and routinely relied upon by housing providers, insurers and legal teams.
Independent — no remediation contracting conflict
Authored by experienced specialists
Defensible methodology and chain of evidence
Covering key cities across England & Wales — with portfolio coverage nationwide on instruction.
Portsmouth
Southhampton
Oxford
Birmingham
Bristol
Brighton
Winchester
London & the Home Counties
Cardiff
Swindon


