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About Our Independent Damp Specialist Team

Trusted by leading organisations across housing, commercial & public sectors.

Independent Moisture & Mould Specialists

JAG is an independent consultancy specialising in the investigation of damp, mould and moisture issues in buildings.

We work with landlords, housing providers, facilities managers and commercial organisations who need clear answers, reliable reporting and a professional approach where compliance, risk and liability are involved.

Our role is simple: to understand what is actually happening within a building — and explain it clearly. 

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Identifying the true source of the problem

Understanding how moisture is behaving within the building

Providing clear, evidence-based conclusions

Supporting long-term resolution — not short-term fixes

Why We Exist

Moisture issues are often misunderstood.

Too often, problems are treated at surface level — repainted, cleaned, or temporarily resolved — without properly identifying the cause. This leads to repeat issues, rising costs and growing frustration for everyone involved.

We take a different approach.

As moisture and mould specialists, we focus on:

Who We Work With

We support clients responsible for managing property condition, compliance and risk, including: 

Block of flats

Housing providers and local authorities

Private landlords and letting agents

Facilities and estate management teams

Commercial property owners and operators

High-value residential clients

Each client comes to us for the same reason — they need clarity and confidence in how to move forward.

Our Approach

JAG carrying out air quality testing in a high net worth home

Every project is built around a structured process designed to deliver clear outcomes:

  • Detailed on-site investigation
  • Moisture and environmental analysis
  • Building fabric evaluation
  • Clear diagnosis of the issue
  • Professional reporting with practical recommendations

This approach ensures that our findings are not only accurate, but also useful, actionable and defensible.

Independent & Trusted

As an independent consultancy, our advice is not influenced by contractor work or remedial services.

This allows us to provide:

Unbiased recommendations

Clear accountability

Reports suitable for compliance, legal and insurance use

Clients trust us because we provide straightforward answers without unnecessary complication.

FULLY ACCREDITED & TRUSTED

Suitable for compliance, legal and insurance use.

JAG operates within recognised quality, technical and procurement frameworks. Our reports are written to evidential standard and routinely relied upon by housing providers, insurers and legal teams.

 Independent — no remediation contracting conflict

  Authored by experienced specialists

  Defensible methodology and chain of evidence

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Dewpoint
CHAS
IICRC
WHERE WE COVER

Covering key cities across England & Wales — with portfolio coverage nationwide on instruction.

  Portsmouth

  Southhampton

  Oxford

  Birmingham

  Bristol

  Brighton

  Winchester

  London & the Home Counties

  Cardiff

  Swindon

Independent, evidence-based damp, mould and condensation specialists trusted across homes, rentals, care environments, commercial environments and social housing.

At JAG, our mission is simple: to help people live and work in healthier properties safely, confidently and without unnecessary disruption. We provide clear, independent damp and mould surveys, practical advice, and safe treatment solutions that people can genuinely trust.

For homeowners, landlords, housing associations, care homes and commercial property managers, we bring something refreshing to an industry that’s often confusing, inconsistent, or overly sales-driven.

Honest expertise, clear communication and zero upselling.

We exist to give people clarity when they’re worried, reassurance when they’re uncertain, and practical steps they can act on straight away.

Independent by Design

Most companies offering “damp surveys” are really providing quotes that steer customers toward expensive treatments. JAG was built differently. Our surveys are completely independent, meaning every recommendation is based on evidence, not sales targets.

You’re free to use any contractor you choose, and you’ll still have a clear schedule of works to follow. This transparency is one of the biggest reasons customers trust us.

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Advanced Diagnostics, Clear Findings

Whether you’re dealing with condensation, black mould, a damp patch, leaks, or a long-term mystery issue, our surveyors use the right tools to get it right the first time:

Thermal Imaging

Moisture Mapping

Ventilation Assessment

Building fabric evaluation

Relative Humidity and Dew Point Readings

Every survey ends with a clear, plain-English report within 72 hours — including photos, findings, and actionable recommendations.

We explain what’s happening, why it’s happening, and how to fix it in a way that feels achievable, not overwhelming.

Safe, Non-Toxic Mould Treatment

When mould needs to be removed, we use COSHH-free, non-toxic treatment products — safe for children, pets, elderly residents and people with asthma. The treatment is strong but without the harsh chemicals many competitors use that can damage surfaces or irritate airways.

Where needed, we can apply Hale Defence + medical-grade coatings with antimicrobial, antiviral and antibacterial properties, offering added surface protection as part of a wider remedial approach.

Our aim is always the same: treat mould safely, effectively, and ethically — without cosmetic quick-fixes.

Repairing The Root Cause

Mould is the outcome, not the cause. That’s why JAG also provides Damp and Mould Services, fixing the underlying issues behind damp and mould. These works follow the report exactly with no guesswork, or unnecessary extras.

Repairs can include:

Surveys
Leak repairs
Non toxic
Ventilation improvements
ethical and safe
Gutter & downpipe corrections
social housing
Re-plastering and reinstatement
Specialist
General building and refurbishment works

This evidence-based approach dramatically reduces miscommunication and repeat visits.

Trusted by G15 Housing Providers & Care Environments

JAG is relied on by organisations that cannot afford mistakes:

Housing associations (Peabody, L&Q, A2Dominion)

Local authorities

Care homes

Student accommodation teams

Private rental portfolios

We’ve surveyed 2,500+ properties in the last two years, proving our ability to scale safely and consistently.

Our COSH-free, low-disruption mould remediation approach is ideal for vulnerable settings such as care homes, where safety and minimal disruption are essential.

Committed to Training, Standards & Innovation

Our team pursues industry-recognised qualifications including:

  • IRCRC training
  • Dewpoint accreditation

This forward-thinking approach reflects our long-term goal: to raise the standard of damp and mould investigations across the UK.

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Why Our Customers Choose JAG

Surveys
Independent surveys (no upselling)
Full service approach
Fast turnaround
ethical and safe
Friendly, respectful surveyors entering people’s homes
social housing
Clear, simple explanations
Non toxic
Safe, non-toxic remediation
social housing
Evidence-based repairs
Full service approach
Testing and verification for reassurance
Specialist
Trusted by both private and public sector clients

Above all, customers choose us because we help them feel informed, supported and in control again.

Need clarity on a moisture issue?

Speak to a specialist and get clear next steps. Most engagements begin with a brief, no-obligation scoping conversation.

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Your Property, Made Healthier

Whether you manage a single home or a portfolio, our team brings you clarity, safety, and expertise to every stage of the process.

Book a video call today and feel confident you’re in trusted hands.