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We work with housing providers to diagnose and resolve damp and mould issues across their housing stock, providing **independent surveys, clear reporting, and specialist support where compliance and risk matter**. With increasing regulatory pressure — particularly under **Awab’s Law and HHSRS** — housing providers need more than basic inspections. You need **accurate diagnosis, defensible reporting, and a partner you can rely on** when issues escalate. [](https://www.jag-ps.co.uk/hs/cta/wi/redirect?encryptedPayload=AVxigLL0NaheECAJqgmLcWiVUBHp4Fj%2FX%2FRMS8EHwyrd99pjvmYlJ2j3%2FKNi9OYFQ1%2BbMKoEKsQX1V6hT%2FsQhhkBs899O8NLuRx63B2GH0mCCB24O8UTGmW2D9vQzpRQFAFn7n1gvc7iZXZkfyL%2Ftp7aWpd2ElYlAkqduNZpeo14zZ%2BDwVKXMNQBxh8Iz%2F9x&webInteractiveContentId=401945745608&portalId=147351228)  ## The Challenges You’re Facing Managing damp and mould across a portfolio isn’t straightforward. You’re likely dealing with:  ### Repeated tenant complaints that continue after previous works ### Unclear responsibility between tenant behaviour and structural issues ### Pressure from internal teams, regulators, or local authorities ### Disrepair cases and legal escalation ### Contractors providing quotes without a thorough investigation Without a clear diagnosis, issues reoccur — increasing cost, risk and reputational impact. ## How We Support Housing Providers As moisture and mould specialists, our role is to provide **clarity and confidence**. We identify the cause of the issue, assess the extent of the problem, and provide clear recommendations that support both **compliance and decision-making**. Our work is designed to: ### Reduce repeat complaints ### Provide clear documentation for audits and inspections ### Support legal and disrepair processes ### Improve communication with tenants ### Help you resolve issues properly the first time SPECIALIST SERVICES ## Our Core Services for Social Housing [Damp & Mould Surveys](https://www.jag-ps.co.uk/damp-and-mould-surveys) ### Damp & Mould Surveys Independent diagnosis of persistent or recurring damp and mould in residential and commercial buildings. [Learn more](https://www.jag-ps.co.uk/damp-and-mould-surveys) [Mould Air Quality & Surface Testing](https://www.jag-ps.co.uk/commercial-air-quality-testing) ### Mould Air Quality & Surface Testing Quantitative microbial sampling and IAQ analysis through accredited laboratory partners. [Learn more](https://www.jag-ps.co.uk/commercial-air-quality-testing) [Water Escape](https://www.jag-ps.co.uk/water-damage-restoration-service) ### Water Escape Post-escape moisture mapping, drying validation and reinstatement oversight. [Learn more](https://www.jag-ps.co.uk/water-damage-restoration-service) [Commercial Leak Detection](https://www.jag-ps.co.uk/commercial-water-leak-detection-services) ### Commercial Leak Detection Non-destructive trace and access using thermal, acoustic and tracer-gas methodologies. [Learn more](https://www.jag-ps.co.uk/commercial-water-leak-detection-services) [Legal Disrepair Surveys](https://www.jag-ps.co.uk/damp-disrepair-specialist) ### Legal Disrepair Surveys Expert reports for housing disrepair claims, FFHH, Awaab’s Law and insurance proceedings. [Learn more](https://www.jag-ps.co.uk/damp-disrepair-specialist) [Request a Call with a Specialist](https://www.jag-ps.co.uk/request-a-call-with-a-specialist) ### Request a Call with a Specialist Want to talk through your issues with our team? Give us a call today or get in touch through our forms [Call now](https://www.jag-ps.co.uk/request-a-call-with-a-specialist) ## When to Instruct JAG ### Damp and mould issues keep returning ### Previous repairs have failed ### Complaints escalate into disrepair or legal cases ### There is uncertainty around responsibility ### Independent verification is required WHY WE DO WHAT WE DO ## What the tenants say. --- ###  ### "JAG provided excellent service, good communication to arrange a convenient appointment. Jason, the engineer, was very professional and knowledgeable, he arrived on time and was very precise in assessing the issue. Great job JAG, highly recommended!” --- --- ###  ### “Service was first class, on time and very professional. Good attention to detail .. Jason explained everything he was doing. A proper job.” --- --- ###  ### “Very professional, thorough and knowledgeable” --- FULLY ACCREDITED & TRUSTED ## Suitable for compliance, legal and insurance use. [JAG](https://www.jag-ps.co.uk)operates within recognised quality, technical and procurement frameworks. Our reports are written to evidential standard and routinely relied upon by housing providers, insurers and legal teams. Independent — no remediation contracting conflict Authored by experienced specialists Defensible methodology and chain of evidence     WHERE WE COVER ## Covering key cities across England & Wales — with portfolio coverage nationwide on instruction. Portsmouth Southhampton Oxford Birmingham Bristol Brighton Winchester London & the Home Counties Cardiff Swindon ## Need clarity on a moisture issue? Speak to a specialist and get clear next steps. Most engagements begin with a brief, no-obligation scoping conversation. [](https://www.jag-ps.co.uk/hs/cta/wi/redirect?encryptedPayload=AVxigLL0NaheECAJqgmLcWiVUBHp4Fj%2FX%2FRMS8EHwyrd99pjvmYlJ2j3%2FKNi9OYFQ1%2BbMKoEKsQX1V6hT%2FsQhhkBs899O8NLuRx63B2GH0mCCB24O8UTGmW2D9vQzpRQFAFn7n1gvc7iZXZkfyL%2Ftp7aWpd2ElYlAkqduNZpeo14zZ%2BDwVKXMNQBxh8Iz%2F9x&webInteractiveContentId=401945745608&portalId=147351228) [](https://www.jag-ps.co.uk/hs/cta/wi/redirect?encryptedPayload=AVxigLIlaSdNggkisT5EAy3ZuuABCze62RzHQekqarluC06niBVNOVmoYI6w9nAayTGJkWct2JQYOhaqNMm0zjMkcqxZUXnU8%2Fivxv2lOQAQpuhDFui4Iw978IxPSSlHZCmLTFpCmF9s6uSYEjr53zWiIfMeDUH0JTe7VytBDyxNWXmyNwRCCYVu6%2FHxdwoCGArfOBFWClw%3D&webInteractiveContentId=401945848010&portalId=147351228) #### [](https://www.jag-ps.co.uk/) J A Gilbert Property Services Limited, Index House, St George’s Lane, Ascot, SL5 7ET [01344578851](tel:01344578851) VAT Number - GB420008069 Company Number - 14221295 Services - [Damp & Mould Surveys](https://www.jag-ps.co.uk/damp-and-mould-surveys) - [Air Quality & Surface Testing (PRV)](https://www.jag-ps.co.uk/commercial-air-quality-testing) - [Water Restoration](https://www.jag-ps.co.uk/water-damage-restoration-service) - [Commercial Leak Detection](https://www.jag-ps.co.uk/commercial-water-leak-detection-services) - [Legal Disrepair Surveys](https://www.jag-ps.co.uk/damp-disrepair-specialist) Sectors - [Social Housing](https://www.jag-ps.co.uk/damp-survey-for-housing-development) - [Private Landlords & Letting Agents](https://www.jag-ps.co.uk/damp-survey-for-landlords) - [Facilities Management](https://www.jag-ps.co.uk/commercial-proprty-damp-survey) - [High Net Worth Individuals](https://www.jag-ps.co.uk/high-value-properties) Resources - [About Us](https://www.jag-ps.co.uk/independant-damp-surveyor) - [Our Team](https://www.jag-ps.co.uk/meet-the-team) - [Accreditations](https://www.jag-ps.co.uk/accreditations-and-trusted-partners) - [Our Team](https://www.jag-ps.co.uk/meet-the-team) Legal - [Terms](https://www.jag-ps.co.uk/terms-conditions) - [Privacy](https://www.jag-ps.co.uk/privacy-policy) - [Cookies](https://www.jag-ps.co.uk/cookie-policy) Copyright © 2026 J A Gilbert Property Services Limited. 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